Cancellation Policy
Games Pause during Play:
Players leaving the table or logging out during a paused cash game forfeit the game, and their buy-in amounts are not refunded.
Players leaving the table or logging out during a paused cash game forfeit the game, and their buy-in amounts are not refunded.
Users discontinuing the use of services must email support@btsrummy.com to terminate their account. After evaluation, support@btsrummy.com will refund the entire cash, deducting applicable levies and taxes if any.
support@btsrummy.com is not responsible for denials by third-party payment gateways. Reversals, if any, will be made only to the financial instrument used for the transaction.
support@btsrummy.com reserves the right to terminate contests, games, offers, bonuses, and tournaments without notice. The platform is not liable, except for the entry fee for applicable events.